Entities of interest / Fraud intelligence
In the fight against fraud, one of the most valuable assets for insurers is their accumulated knowledge of entities of interest (EOIs) – people or businesses that have previously shown signs of fraudulent or suspicious behaviour. Our fraud intelligence suite helps you effectively harness this critical information.
80
%
Process generates 80% + of all investigations
for two specific investigation types
How it works: Entities of interest / Fraud intelligence: maintain and manage in real time
Our fraud intelligence suite lets you maintain and manage data on EOIs in real-time. Easily track associations such as vehicle information, addresses, phone numbers, and emails to create a comprehensive profile of each risky entity. Track aliases, data history, and known associates to boost your detection capabilities. Generate detailed reports to share EOI information with relevant stakeholders within your organisation.
Fully modular with seamless integration
By integrating with our fraud detection and link analysis modules, the fraud intelligence suite intelligently identifies when EOIs appear in your data, allowing you to escalate risky claims and policies in a structured and audited environment.
Like all our applications, the fraud intelligence suite is fully modular. It can seamlessly integrate with other modules or work alone, providing a flexible and integrated approach to your fraud management.
Key Benefits
EOI Management
Keep real-time data on EOIs, including vehicle info, addresses, contact details, and associations, to build a thorough profile.
Enhanced Detection
Track aliases, data history, and known associates to improve the likelihood of detecting fraudulent activity.
Intelligent Identification
Seamlessly integrate with fraud detection and link analysis modules to spot EOIs within your data and escalate risks promptly.
Detailed Reporting
Generate and share comprehensive reports on EOIs with relevant stakeholders, ensuring informed decision-making.
Our Detect services
We employ an array of targeted techniques in our automated fraud prediction process. These include models trained on your data using the latest machine learning methodologies
FAQs
How entities of interest are identified, monitored, and used to prioritise detection efforts.
What are ‘Entities of Interest’?
Entities of Interest are people, organisations, addresses, bank accounts, devices or other identifiers you want to watch closely because they’re known risky, sanctioned, suspicious, or relevant to prior cases.
Can we incorporate our own watchlists and known entities?
Yes. You can upload and maintain your own lists (for example known fraudsters, suspect suppliers, or internal risk lists) and use them in detection rules, scoring and network views.
How are Entities of Interest matched to new activity?
Matching can be deterministic (exact IDs) and/or fuzzy (name/address variants) depending on your data quality. You control matching thresholds to balance recall and false matches.
How does this help investigators day to day?
It shortens time-to-triage by immediately flagging links to known risky entities, surfacing relevant case history, and prioritising referrals with higher materiality.
Can Entities of Interest be used across claims, policies and suppliers?
Yes. The same entity framework can link across different workflows, helping you detect repeat behaviour and organised activity across the business.
How do you manage governance and auditability for watchlists?
Changes can be controlled by role-based access, with audit logs for additions, removals and match decisions so you can demonstrate appropriate governance.
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